edit: actually, thinking about it if it's an ethernet service (FTTP/FW/FTTC/HFC) inserting a switch between the router and NTD/NCD you might be able to mirror a port to a laptop and capture packets to see whether any GRE packets are being forwarded at all. As I said, the logs didn't show up any pointers to a possible cause. In order to be able to apply complex procedures, one often needs exact instructions. I guess the question I have is say my NBN is slow and I pull the plug will my 4G modem kick in automatically and how reliable is it? Page 6: Description And Hardware Installation 2. Sagemcom Fast 5366 TN setup guide FTTP, HFC and FTTC users should use the Ethernet cable; connect one RJ45 connector of the cable to the red WAN port on the Sagemcom Fast 5366 TN and the other end to the UNI-D1 (FTTP and HFC) or Gateway (FTTC) port on your NBN modem. Some services or service features may not work. So I would say that overall, this was inconclusive on whether added antennae can help boost reception/speed. Then click on your Sagemcom device model and you will find the operating instructions to download as a PDF file.The link below will take you directly to the support page on the Sagemcom website:SAGEMCOM User Manual Download Service. I have searched and can see it has been asked with other modem models! Only useful as a snapper weight for deep sea fishing. Nope. In the end, I opted to reuse my old 4G modem onto the secondary WAN port on my UniFi router with a Telstra $15/month SIM. Pretty happy with the performance (110/24 on HFC) so far, but it is early days on the NBN connection. Modem detects the sim but never makes a connection. We independently review and compare Sagemcom F@ST 3864V3 OP (Optus) against 28 other nbn modem-router products from 11 brands to help you choose the best. item 5 Optus Sagemcom Gateway F@st (Fast) 5366 TN Wi-Fi Modem Router Optus Sagemcom Gateway F@st (Fast) 5366 TN Wi-Fi Modem Router . Thanks @purple-ant, did you get it unlocked by calling optus support? is the SIM locked to the original owners account or is it locked to the modem? Old Software: SG4Y1L002039 GUI Version: 4.103.1New Software: SG4Y1L003031 GUI Version: 4.124.2. Totally legal within this country and will never be changed for the future. Can the current modem supplied do bridged mode? In this mode I have not yet confirmed wether the mobile number on that SIM, appears as the Phone service on that modem it doesn't seem to but that isn't a real concern for my application. Has anyone tried port forwarding on this Gen 2 modem ? Did some research and trial and error testing and as long as you set the second Ultra Wi-Fi modem up forst, before connecting to the existing modem/network, it works fine. Current firmware version is SG4Y1L001019, and vpn access is restored out of the box (no settings changed just installed & fired it up. AU $30.00 0 bids 1d 13h +AU $15.00 postage. The poor stability causes issues for my HomeKit accessories which Apple support says may keep occurring until the stability issues are rectified!! @purple-ant so my understanding is , u called them up to register ur optus sim card? Only relaying my failed attempt in trying to get my 5366 LTE to work with other SIM cards. Just be aware that port forwarding opens the port permanently and is a greater security risk than port triggering which only opens the port when required (triggered). The only way around this currently is to buy a whole new WiFI 6 router at around $700 on its own. It has QoS set to limit the uploads if you can find an admin login the settings should be there to correct it. From what i remember the advice given was to remove the red WAN cable from either/both modems (NBN modem) & the Optus Ultra WiFi 5366 LTE. so I just reset it again, and reconfigured the wifi, etc manually. For us, we tried to bargain for the 4G-backup model when we first signed up with Optus NBN, but they refused to send one for free. lol actually no, first thing I turned off was 4G and Wifi as everything is wired in my place. Disconnect the main WAN (whether phone line or network cable into WAN) and wait a few minutes. They received the Optus Sagemcom f@st 5366 lte and were advised by the sales rep that all they had to do was plug the modem in and it should work right out of the box (yeah right). Interestingly Sagemcom don't even list this model on their AU, UK or US. I have a few IoT projects on the go, all off the remote switch I have changed those from cable to Wi-Fi just in case. Specs Specifications Features Features. Is this 30 days of connection or 30 days of using data or some thing else? Just need the SIM card. Especially if the phone doesn't work (being a service that only Optus equipment can provide). Opening up their SIP to a single CG-NAT address to register on their SIP server would not only allow hundreds of customers access from that address. That way, the WAN 2 port will only become active if WAN 1 (NBN) goes down. Not AFAIK. 10/100/1000 Mbps. * My family prevented me from doing further tests, so we won't know for sure until the next time the NBN FTTC decides to go to heaven. Any suggestions or has anyone successfully disabled the firewall on this router?? Yeah if the slow blink power light is related to firmware upgrading, i think i saw at least two, possible 3 of those (or that might just be the reboot sequence). Optus seem to stuff up the billing every time something changes. Connects all the devices at home. Compared to DJA0230/1 are cat4 and cat 6 respectively and easily available for sub $30 on gumtree and ebay. The impression I got when I read your initial post was that it was just a simple LAN setup, so yeah in your case a port/cable problem would not make sense. Phone ports. Okay today when I got my first Optus bill since switching to NBN I was triggered to switch to Aussie BB after seeing a bogus plan change charge on my bill. 350 for the modem is a fair hit (Telstra's only cost $190) . . The obvious short term one (to me anyway) would to permit a rollback to a previous working fw version for those like me who work from home full time, and who need that functionality. No, you just lose all connectivity (where we live). Posted with tracking within 2 313953363669 Only uses VoLTE on the 4G backup to my understanding. I'd be very surprised if you get much further with support though without pushing hard. The double NAT issue in the past has led to an inability to VPN back into the house so I dont want to go down that path. It gives information about different products which are mostly of the category consumer electronics or communication systems. I'm pretty sure the new device had never been plugged in. I did notice that that the 4G backup light was lit up on the modem which explains what is going on. If that doesn't work then the firmware is most likely in the middle of a staggered roll-out (they update about 20,000 units per day during that phase), so it might be days or weeks before a user initiated forced update will work. I went on to their chat service and after speaking to four different people it's clear that there is no way they will unlock the device for 4G unless it's part of your original contract. not unlock for other carrier? Looks like they have launched a new router with 4g backup. I guess that idea is down the drain, unless there is a way to unlock it. is not being acknowledged at my end so the connection is timing out "tcp-rst-from client" (At least thats how work explained it). Nevertheless, no liability can be accepted for the correctness of the information provided. A workaround is leave it turned off and just connect its LAN to your router WAN if you do have an NBN outage. 2023 ProductReview.com.au Pty. Apologies, should have described it better. So, a few pages back, I was wondering whether I would be able to use the new Optus modem/router device with 4G back up, but using a UniFi router to switch to the failover instead of using the built-in Optus method. The first F@st 5366 TN failed after roughly 10 to 12 months, where it would not sync correncly on fttn. Just found out you can not Port Forward this device at all. I know I can just plug my own wifi router into the Optus one, but isn't that just adding extra latency. No premium speed here :(. Obviously your VPN server/endpoint will also need to be setup for L2TP. 2. There are three from Sagemcom - the F@ST 3864V3 OP, F@ST 3864V3 AC, and F@ST 3864 - and the Netgear EVG2000. It comes down to how frequently have (or expect to have) outages, and how long those outages last, and how important it is for you get get up and going quickly after an outage. would like to know if its truely unlock before giving it a try. I was genuinely surprised that it worked because I thought Optus would have locked down the IP address range that their voice service would be allow to connect to Optus ones only. Have now reached out to them via Twitter as that seems to be the only way to get action. Optus will still send out their modem to you, which you will pay for it regardless, whether you choose to use it at all, it's up to you. You use the old device in WAN bypass. Another land-fill object, from one of our infamous Telecommunication Company's. It should be automatic. Normal Sagemcom behaviour, across the Globe. But the connection was spotty and tended to cut out. Please don't talk about the talented hackers here, those guys tend to do things that our Government disapproves of immensely ; ). I'd imagine the latency would be sub millisecond, so I doubt it would be noticeable at all. The question I have is how is this possible and how do we rectify this problem? Absolutely no issues for my FTTC connection. Reproduction and disclosure prohibited. Enter Username or ID or Login, and Password given to you by your Internet Service Provider. Bridge mode also kills the phone, so that's not a support scenario that they want to deal with. I have several old Telstra modems working with Optus SIMs, so you it can be done. Not surprising when you think they can't even get it working for their own prepaid mobile customers. NBN or Optus issue? Can I put a VPN on sagecom f@st 5260, and how to do it? You ripper thanks for all of that!Worked a charm. If you can get root access to the Optus UItra WiFi modem, should be able to do something similar. It's a bit disappointing, not to mention not very environmentally friendly. I'm a gamer. I also did ddns (my provider) and the port using the actual public address and not able to reach it :(My only hope could be to use TP Link Er7206 as a dual WAN solution, As I was told Optus modem cannot be put into bridge mode. Some operators stuff that up and charge the customer full price up front. Do you know how those 30 days are calculated? What plan are you on and what is your monthly cost. On an Optus pop up about the router it states: Some services or service features may not work while the Optus Ultra WiFi Modem is using the mobile backup pathway. I have an Optus FTTN NBN plan (out of contract). orks well, and my only real complaint is that the modem's configuration U.I. Currently, our wifi is a mesh network with the Asus RT-AX92U. Only relaying the truth of my joining the Optus Network Service in Australia. Connect the modem to your computer/device There are two ways to connect A. Someone else at work also with Optus had the same issue yesterday, so I suspect this may not be isolated. I think I'll save my money. Waiting Will update once I hear back. I have several old Telstra modems working with Optus SIMs. That combined with the lag before the modem has deemed that the NBN connection is down, makes it far from ideal. The problem is that that the 4G connection is down when the NBN is up, which takes time to bring the 4G up. There is no option to disable the firewall on the router. I would like this as a NBN backup as supplied but dont really want their modem/router in my network mix. LAN speed. Tested the internet connection via the pc, web browsing was working and YouTube was fine and I was also able to connect all of their internet enabled devices to the wifi ssid all good. HiCan anyone confirm it will work wither other 4g provider?Looking to get one to use it with telstra 4g data plan. Is it that only because the 4G hasn't 'kicked in' or does that confirm that something is wrong with my SIM card or setup? Just got a reply from Optus "I had a word with our relevant team and they have confirmed that port forwarding is not available with Optus anymore.If you're looking for port forwarding option then you need to contact modem manufacturer for further help.". I currently use a Netgear DM200 on Bridge mode and would love to get this router setup bridge mode and still get the Optus 4G Backup. charged for this latest 4G Modem. Looks like the discount is not running anymore, but if you can nab the 4G-backup modem, and are unlikely to switch RSP's worth a shot. Into WAN ) and wait a few minutes one often needs exact instructions etc manually 110/24 HFC... 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