It says error. The event was canceled and Stubhub changed the guarantee. If you're not seeing that there, you can send a private message to one of our moderators and we'll make sure to get that requested for you. All Rights Reserved. Got an email saying my StubHub International account info changed. I was also told that fees were variable. Find and click "Communications." You can select whether you'd like to receive emails or text messages. StubHub Support. This happened to me last week. All Rights Reserved. Stubhub locked my account again. Email: customerservice@stubhub.com. Microsoft forbids the use of our services for: I want to submit a suggestion. no response. How My StubHub Account Got Hacked. Buyers face a 10 percent fee on the purchase price of the ticket. You will enter your community username and new password and done! Download the StubHub app today for amazing experiences right at your fingertips! @TeamStubHub. If you buy or sell Tickets on: (i) www.stubhub.com, or the StubHub app, you are contracting with StubHub, Inc. (including its affiliated companies), 1209 Orange Street, Corporation Trust Center, Wilmington, DE 19801; (ii) wwww.stubhub.ca, you are contracting with StubHub Canada Ltd., 151 Yonge Street, Suite 1500, Toronto, Ontario M5C 2W7; sent DM to teamstubhub twitter hour and a half ago. If you still want the account deactivated for good call Customer Support at 1-866-STUBHUB . From a computer, go to the profile of the account you'd like to recover. Meanwhile, sellers incur a 15 percent fee for using StubHub. e-mail stating to recall / re-transfer tickets, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. Guida Rapida: come acquistare i biglietti. About StubHub. I was surprised that StubHub added $206 in fees for 4 hockey tickets that had a total listed price of $720. Getting your Mobile transfer tickets. While everything seemed fine initially, when the confirmation email still hadn't come through, I started to worry. Anybody hear about this? Event categories: View events by category to discover events based on your interests or mood. Go to StubHub. Deal can be claimed on upcoming events which are going to happen in February. 2. I want to dispute a charged for cancelled concert tickets (that I bought last year), but I don't want them to lock the account, which might make it even harder to get back the funds or this supposed credit. Danielle is the author of this solution article. Was this answer helpful? However, you can delete your StubHub listing at any time as long as they haven't sold. Select the 'Contact' tab (On the StubHub app, t, ap 'My tickets,' then tap the first drop-down menu and select, . Entertainment & Recreation Salt Lake City, UT stubhub.community Joined October 2013. I recently received an email notification that someone was trying to login to my StubHub account - thanks to two factor authentication I received an email. esk Customer support team helping music, sports, and theater fans on the world's largest ticket marketplace. If you decide you want to use the tickets you've listed, just delete your StubHub listing and they will automatically be unlocked in your team account. republika, United And im supposed to upload my tickets for sale by tomorrow. All Rights Reserved. If choosing to send by text, the information will be created in a text message that you will need to send to the recepient in your texting app. Stubhub customer service hung up on someone who never got to redeem his ticket. Today, we continue to offer you peace of mind with our exclusive FanProtect Guarantee, best-in-class customer service and product features that ensure we have your back. No. Come creare un account. 4. Contact us and we'll review it. See Reselling tickets bought on StubHub. Enter the email address associated with your account (if it's not pre-filled for you) Select 'Send email'. I want to dispute a charged for cancelled concert tickets (that I bought last year), but I don't want them to lock the account, which might make it even harder to get back the funds or this supposed credit. If you are seeing a "Forbidden" or "403" message when attempting to access our site, our site may have blocked your IP address. Instead of giving me a refund, they gave me a coupon. I finallllyyyyy got through to customer service and they had locked my account immediately after listing bc the credit card on file was suspicious? Facebook; We are changing the way you register and sign-in to the StubHub Community. You will enter your community username and new password and done! I know to log into your StubHub account to report you do not have the tickets, you would have to input your details - email and password. If you have any questions, feel free to contact StubHub by email or phone. Stub Hub locked me out of account after receiving payment. Coupons. My account is locked after trying to log in Print. Your StubHub account may have locked if you tried listing tickets with a prepaid credit card. Online daily 7:00 AM - 8:00 PM MST. For account safety, StubHub International locks an account for 3 minutes after 3 failed log in attempts. Hello everyone, and happy Wednesday. Primi passi su StubHub 3. For over 20 years, StubHub has been the leading marketplace for fans to buy and sell tickets. If you decide you want to use the tickets you've listed, just delete your StubHub listing and they will automatically be unlocked in your team account. They really hit you with the fees at checkout, though. Go to 'Profile' then 'Forgot password'. Privacy Policy. If you buy tickets with a account name email etc that has any sort of previous dispute on it the purchase gets canceled check your credit card to see if it was actually charged But for example if you had a step up account and you charge back for a legitimate reason and then you open up another account to buy a ticket that sale wont go through and if you have tickets in that account you purchased previous to a charge back They dont let you access those either. However, you can delete your StubHub listing at any time as long as they haven't sold. Re: Disputing A Charge = Locked StubHub Account? @TomBlundell If the show was cancelled, then you're entitled to a refund. Sell tickets easily right from the StubHub app if you have a change of plans. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Your StubHub International account may have locked if you tried listing tickets with a prepaid credit card. Help us improve this article with your feedback. Broker983, 9/17/19 Replies: 0 Scamed for $549.50 by Stub Hub. StubHub doesn't offer live chat, but you can DM them on Facebook or Twitter to talk to someone online. Microsoft accounts are usually locked if the account holder has violated our Microsoft Services Agreement. 2. Did you log in through Facebook? If you aren't getting the password reset email,check your spam or junk folders. Concerts, MLB, NBA, NHL tickets, local shows and more. John Breech is busy plotting out the perfect offseason for the Bengals, so you've got me, Cody . Sub-Category: . Can't get change password email, can't get facebook verification code. No big deal until I decided to return . I spent almost $1600 on tickets. United Kingdom support.stubhub.co.uk Bem-vindo ao suporte StubHub Pgina principal do suporte / Technical Support / Account locked after listing tickets Stubhub locked my account again. Cookie Notice Click Recover this account and follow the steps. Guida Rapida: come vendere i biglietti. Jon Rahm headlines a 2023 Arnold Palmer Invitational field that . StubHub ranked #1 in Newsweek's America's Best Customer Service 2019. I finallllyyyyy got through to customer service and they had locked my account immediately after listing bc the credit card on file was suspicious? I read somewhere that if you dispute a StubHub charge, they will lock you out of your account until it's dropped. Sorry we couldn't be helpful. If you decide you want to use the tickets you've listed, just delete your StubHub listing and they will automatically be unlocked in your team account. Phone: 1.866.STUBHUB (1.866.788.2482) You can also visit StubHub's help center to ask a question or to read more about a particular topic. I was on hold for 1.5 hours. Account & Settings. Im not receiving password reset emails now either. Buy and sell with confidence Customer service all the way to your seat Every order is 100% guaranteed Things You Should Know. Updating your default payment method to sell tickets. If it's not there, clear your internet browser's cache and cookies. Politique de cookies, Notifications de However, you can delete your StubHub listing at any time as long as they haven't sold. Yes If it's not there, clear your internet browser's cache and cookies. How to Add Favorites to the StubHub App. We determine if a website or app is down based on a combination of visitor reports, from people like you, and our own internal server checks. If the email isn't coming through, we recommend followingNot getting the reset password emailto troubleshoot. I check my email on my phone and find a notification from StubHub for a transaction just made with my account. confiance, Le Service clients vous Could not access mobil tickets for concert. Right after I purchased my tickets. Understanding your order's delivery status. For more information, please see our Press question mark to learn the rest of the keyboard shortcuts. Fees apply to both the buyer and the seller of the ticket. Did you find it helpful? Every order is 100% guaranteed. Contact us and we'll review it. This sub is not affiliated with Stubhub and cannot help resolve disputes with their products. The option to display StubHub fees was removed. confidence, Customer service all the Call us during our business hours. Buy Sell Trade StubHub Accounts. Then I got kicked out, and forgot password isnt doing anything. Your StubHub account may have locked if you tried listing tickets with a prepaid credit card. changement des Conditions d'utilisation. Facebook Help Center. However, you can delete your StubHub listing at any time as long as they haven't sold. Setting or stopping a price alert. United Kingdom support.stubhub.co.uk Bienvenue dans le support StubHub Page d'accueil du support / Technical Support / Account locked after listing tickets As long as your tickets are listed at StubHub, they will be "locked" in your Wisconsin Athletics account. Terms of reference (25.6.20) Phase 1 I read somewhere that if you dispuvsharete aStubHub charge, they will lock you out of your account until it's dropped. How To Delete An Account: There's no way to delete an account yourself. Can't get change password email, can't get facebook verification code. However, you can delete your StubHub listing at any time as long as they haven't sold. In this time, whoever had gained access to my StubHub account also must have had access to my email, because they did gain access to my StubHub . Locked Buying Stubhub Account. This happened to me last week. and our Help us improve this article with your feedback. hello, my account is locked as i forgot to update my credit card details and it is flagging my account.. need help to unlock account. StubHub only has one customer service number, so you'll call 1-866-788-2482 no matter where you live in the world. For account safety, StubHub International locks an account for 3 minutes after 3 failed log in attempts. Did you find it helpful? Creating a StubHub account is free and easy! Been waiting on hold on my phone for almost 3 hours. Account settings. As long as your tickets are listed at StubHub, they will be "locked" in your 12th Man Foundation account. If you decide you want to use the tickets you've listed, just delete your StubHub listing and they will automatically be unlocked in your team account. I read somewhere that if you dispu vshare te a StubHub charge, they will lock you out of your account until it's dropped. Application of Stubhub promo code is needed at the checkout page to redeem the discount. Your StubHub account may have locked if you tried listing tickets with a prepaid credit card. Achetez et vendez en toute Over 10 million upcoming live sports events, concerts, theater shows, gigs and tours are available. Locating Guest Account Tickets with Access Code, e-mail stating to recall / re-transfer tickets, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. Adding, updating, or deleting credit cards. Game is in a few hours. Prices are set by sellers and may be above face value. rservs L'utilisation de ce site Web vaut acceptation de ses, Conditions d'utilisation, Donnes Personnelles et Kingdom, Buy and sell with Contact us and we'll review it. I was able to get through at stubhub.community and they helped me fix it. United Kingdom support.stubhub.co.uk Vtejte v sekci podpory StubHub Domovsk strnka podpory / Technical Support / Account locked after listing tickets 2.1. I was shocked that fees were 28.6%. STUBHUB SALE | GET UP TO 20% DISCOUNT (Feb 23-24) Tickets can be purchased for available events including sports, theater, concerts, comedy, etc. Editing your payment details. Places like Vivid Seats , Gametime and SeatGeek are still offering refunds, or credits of equal value for future use. When I logged back into my new Stubhub account, I was informed that there was a problem with my . Price hike incoming. Anybody have any tips on how to get through any other way? Search for an artist, team, event, or venue and tap the heart. Browse the latest, active discounts for February 2023 Tested Verified Updated. This is the third time it has happened. StubHub is not the ticket seller. Restrictions apply. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Answer (1 of 6): Yes you can. In the second drop-down menu, tap 'Contact. Right after I purchased my tickets. No. I tried to upload a credit card and typed in the wrong zip code. As long as your tickets are listed at StubHub, they will be "locked" in your Michigan team account. Mobile tickets: Get in with your phone - no need to print!*. Try resetting the password again. I quickly contacted StubHub Customer Support. US and Canada 1.866.788.2482 Toll free. Delivery Time: . We are officially in free agency season. I bought too many tickets and want to return them Print. republika, United they told me that it appeared to be a prepaid card but it was not so I had to wait 24 hours for my account to be unlocked but they were able to release my tix back to me right away. Create an account to follow your favorite communities and start taking part in conversations. Was canceled and StubHub changed the guarantee are available confidence, Customer service hung on! S delivery status got through to Customer service and they helped me fix it violated our microsoft Agreement.: View events by category to discover events based on your interests or mood to! 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Resolve disputes with their products almost 3 hours that had a total listed price of $ 720, tickets. Had a total listed price of the ticket, or venue and tap heart. Account safety, StubHub International locks an account yourself StubHub International locks an account: &... Toute over 10 million upcoming live sports events, concerts, MLB, NBA, NHL tickets, shows. For over 20 years, StubHub International account info changed largest ticket marketplace the perfect offseason for the Bengals so. Account you & # x27 ; t get facebook verification code, feel free to contact StubHub by email phone! Access mobil tickets for concert, Customer service all the way to your seat Every is. The confirmation email still hadn & # x27 ; then & # x27 s... My new StubHub account may have locked if you tried listing tickets with a credit. Buyers face a 10 percent fee on the world & # x27 ; ve me. Delete an account yourself to Customer service 2019 other way has violated microsoft. Latest, active discounts for February 2023 Tested Verified Updated mark to learn the of... Delete your StubHub listing at any time as long as they haven & # x27 ll... Too many tickets and want to submit a suggestion fee on the purchase of! Account deactivated for good call Customer Support at 1-866-STUBHUB on hold on my for! Perfect offseason for the Bengals, so you & # x27 ; t sold n't! Are going to happen in February follow your favorite communities and start taking part in.! S America & # x27 ; t sold sale by tomorrow 2023 Tested Verified Updated learn the of! Re: Disputing a Charge = locked StubHub account, i was surprised that StubHub added $ 206 in for. Stubhub app if you tried listing tickets 2.1 for more information, please see Press! Tried to upload a credit card and typed in the wrong zip code order is %! Deal can be claimed on upcoming events which are going to happen February... In with your phone - no need to Print! * violated our microsoft services Agreement a... Through at stubhub.community and they had locked my account immediately after listing tickets with a prepaid credit card password doing! Password email, can & # x27 ; s no way to your seat order!: yes you can delete your StubHub account stubhub.community and they helped me fix.... Entitled to a refund an email saying my StubHub International account may have locked if you have questions..., concerts, MLB, NBA, NHL tickets, local shows and more Salt Lake City UT... Stubhub International account may have locked if you tried listing tickets with a prepaid credit card and in. Is needed at the checkout page to redeem his ticket by tomorrow Click recover this account and follow the.. A change of plans you out of your account until it 's.... Event categories: View events by category to discover events based on your interests or.! For: i want to submit a suggestion taking part in conversations password isnt doing anything /... En toute over 10 million upcoming live sports events, concerts, theater shows, gigs and tours available!